Yıllık Arşiv: 2024
Hotel credit policy
Hotel credit policy starts with the reservation process. During the process of finalizing the reservation, the payment status of the guest is determined as...
Hotel department trainings
Hotel Department Trainings
Zoom Online or face-to-face training for hotel departments
Training is an investment in both employees and the business...
Main Reason of the well trained...
Why does housekeeping use color-coded cleaning cloths and buckets?
I would like to emphasize how important the cleaning cloths used in housekeeping are.
For those who know, these cloths are colored. The reason is...
Who is a sommelier? What does a restaurant sommelier do?
A sommelier is a professional specializing in wine. Imagine, all they do is wine! They can work in restaurants or hotels and their main...
How to find a new hotel name ?
When new children are born, the Chinese throw pots on the ground and name them according to the sound they make. "Chang, Ching, Chong."
Of...
Door found open procedure
Safety measures in Housekeeping Department
Procedure when a guest's door is found open.
You are walking down the corridor and notice that the door to a...
How to do spot check in the hotel industry?
In hotel management, spot check means instant control or instant inspection. These inspections are usually unannounced and are carried out to check the general...
Hotel uniform standards for men
The importance of clean and correct dressing in hotel management
Stylish appearance is vital for success in the hospitality industry. It improves the quality of...
Hotel uniform standards for ladies
Although the uniform and clothing standards for women working in hotels vary in almost every establishment in terms of colour and pattern, five-star hotels...
What does Reception Pit mean ?
What does Reception Pit mean ?
One of the equipment used at the reception is Pit. Pit is pronounced as pit bucket or Folio Pit.
The...