TOP 10 REASONS HOTEL INVESTMENTS FAIL

TOP 10 REASONS HOTEL INVESTMENTS FAIL And Key Strategic Insights to Keep You from Joining Their Ranks Here below is the Top 10 Reasons Hotel Investors...

50 Ways to Say No

For Hoteliers , Sometimes it is very difficult to say "No" to hotel guests. this is a good article how to say to hotel guests to...

What is turn down service at hotels ?

What is turn down service at hotels ? Hotel room service via housekeeping department  where a room is freshened up and beds are turned down...

WHILE TAKING FOOD FROM THE KITCHEN

Kitchen personnel who work in a busy atmosphere might fail to notice some important details. The last person who checks the dishes is the...

Marketing Communication Manager

A Marketing Communication Manager supervises and directs the marketing, advertising or public relations specialists by assigning job tasks, facilitating interdepartmental communications and managing external...

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Hotel Laundry

  HOTEL LAUNDRY   Much of a guest’s overall impression of the hotel relates to its cleanliness. Therefore Housekeeping associates-one of which is hotel laundry-play a crucial...

HOW TO DO TURNDOWN SERVICE?

  HOW TO DO TURNDOWN SERVICE Turndown Service is a hotel service in which a room is cleaned and refreshed by the housekeeping personnel, the bed...

Front Office Department – Reception

  FRONT OFFICE DEPARTMENT - RECEPTION The personnel who work in front office departman-in other words’ reception-is listed below. However, the hotel management sector is developing...

Delivery of Guest Messages

  Delivery of Guest Messages The delivery of guest message is a very crucial and sensitive issue in a hotel. The shortcomings in this service might...

Rooms Division Manager

  Rooms Division Manager Rooms Division Manager is responsible for the two main departments in the room: Front Office and HouseKeeping. He manages the general operation...

Room Change Procedure At Hotels

  A room change request can ocur on different reasons. Front Office team should change the...

Buffet Policy

Open buffet service is cost efficient since it brings down the food cost; fast, a...

The Chef’s Duties And Responsibilities

Duties and Resposibilities of a Chef   Communicates and co-operates with F&B manager, purchasing manager, accounting manager...

Office Cleaning Procedures in Hotels

Office Cleaning Procedures in Hotels In the hospitality Industry, cleanliness is most often the primary indicator...

Qualities and Responsibilities of a Bellboy

A bellboy is a guest’s first impression of the hotel where he Works. Most bellboy...

Check in Procedures

  Check in Procedures As check in procedures matter very much in terms of guest satisfaction, it...

Responsibilities Of Head-Gardener

Department : Gardening Position         : Head-Gardener Duties             : To...

Hotel Recreation Departments

  Otel Lobisi Health Club-Swimming pool Fitness Club SPA Wellness Bar Restaurant Fine Dining Restaurant Cafe-Pastane (Patisserie -Cofee Shop) Business Center Toplantı odaları/ salonları ( Meeting...

ONCE UPON A TIME HOTEL MANAGEMENT

I started working at a time when there were rack systems in the reception. Turkish...

House Keeping Organization Chart

House Keeper Asistant House keeper                      ...

Purchasing Department Manager

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Hotel Door Playing The Dramyin?

 Otel kapısı nasıl çalınır ? 25.05.2012 Hepimizin başına gelmiştir, otelde odadasınız, birden hiç beklemediğimiz bir anda kapı...
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