Turkish
RECEPTION
Rezervasyonlu misafirin check in işlemi
Otele gelen misafirleri resepsiyonda karşılamak ve kayıt işlemlerini yapmak her işletmeye göre değişmez ama bunu siz kendinize göre çeşitlendirebilirsiniz ya da sırasını değiştirebilirsiniz.
Misafiri güler yüzle karşılayın“Günaydın/İyi günler/İyi...
Check in de misafiri iyi analiz etmek
Odaklanın… Özellikle check in de yani misafir girişinde mümkün olduğu kadar çok dikkat edin, misafirler her zaman iyi niyetli olmayabilir. Misafirle ilgili bütün detaylarda olduğundan daha hassas ve dikkatli davranmaya çalışın. Otele...
FRONT OFFICE DEPARTMENT – RECEPTION
FRONT OFFICE DEPARTMAN-RECEPTION
The personnel who work in front office departman-in other words’ reception-is listed below. However, the hotel management sector is developing and the positions are varying so rapidly that the list would be...
INTERVIEW PUBLISHED IN PRESS
PUBLISHED WRITINGS PRESS
FOOD & BEVERAGE
WHILE TAKING FOOD FROM THE KITCHEN
Kitchen personnel who work in a busy atmosphere might fail to notice some important details. The last person who checks the dishes is the...
Buffet Policy
Open buffet service is cost efficient since it brings down the food cost; fast, a good promotion for the hotels labor-saving, offers a wide...
The Chef’s Duties And Responsibilities
Duties and Resposibilities of a Chef
Communicates and co-operates with F&B manager, purchasing manager, accounting manager and general director participate in budget studies,
Applies the purchase...
It Is A Large Order To Run A Restaurant
It is a large order to run a restaurant
One of the most important factors to ensure success is to know what type of restaurant...
Basic Principles Of Service At A Restaurant
Basic Principles Of Service At A Restaurant
. Guests should be welcome at the door. Service Professional should always smile, ask if the guest has...
Responsibilities Of A Dishwasher
Department : Food & Beverages /Kitchen
Position : Dish Washer
Duties : To wash the dirty dishes brought...
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HOTEL MANAGEMENT
10 Things to Know About Restaurant Management
Restaurant management involves many different aspects, including public relations, inventory, dealing with staff, customer service and the list goes on and on. Here are...
TOP 10 REASONS HOTEL INVESTMENTS FAIL
TOP 10 REASONS HOTEL INVESTMENTS FAIL
And Key Strategic Insights to Keep You from Joining Their Ranks
Here below is the Top 10 Reasons Hotel Investors...
Hotel Laundry
HOTEL LAUNDRY
Much of a guest’s overall impression of the hotel relates to its cleanliness. Therefore Housekeeping associates-one of which is hotel laundry-play a crucial...
How to Establish a Boutique Hotel?
How to Establish a Boutique Hotel
Does the small hotel return profit after the concept has settled? If a boutique hotel or a small hotel...
Confidentiality At Hotels
Confidentiality At Hotels
When one of the guests who were staying at the hotel arrived at the reception, we got a shock. He was beaten...
Hotel Recreation Departments
Otel Lobisi
Health Club-Swimming pool
Fitness Club
SPA
Wellness
Bar
Restaurant
Fine Dining Restaurant
Cafe-Pastane (Patisserie -Cofee Shop)
Business Center
Toplantı odaları/ salonları ( Meeting Rooms )
Berber - Kuaför (Barber- Coiffeur )
Dükkan ( Shop...
