RECEPTION

FRONT OFFICE DEPARTMENT – RECEPTION

  FRONT OFFICE DEPARTMAN-RECEPTION The personnel who work in front office departman-in other words’ reception-is listed below. However, the hotel management sector is developing and the positions are varying so rapidly that the list would be...

Delivery of Guest Messages

  Delivery of Guest Messages The delivery of guest message is a very crucial and sensitive issue in a hotel. The shortcomings in this service might cause irreversible results which cannot be compensated later. . Message slip...

Rooms Division Manager

  Rooms Division Manager Rooms Division Manager is responsible for the two main departments in the room: Front Office and HouseKeeping. He manages the general operation of the front Office e.g. Reception, Reservations, Concierge, Guest Relation,...

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INTERVIEW PUBLISHED IN PRESS

HOUSEKEEPING

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FOOD & BEVERAGE

WHILE TAKING FOOD FROM THE KITCHEN

Kitchen personnel who work in a busy atmosphere might fail to notice some important details. The last person who checks the dishes is the...

Buffet Policy

Open buffet service is cost efficient since it brings down the food cost; fast, a good promotion for the hotels labor-saving, offers a wide...

The Chef’s Duties And Responsibilities

Duties and Resposibilities of a Chef   Communicates and co-operates with F&B manager, purchasing manager, accounting manager and general director participate in budget studies, Applies the purchase...

It Is A Large Order To Run A Restaurant

  It is a large order to run a restaurant   One of the most important factors to ensure success is to know what type of restaurant...

Basic Principles Of Service At A Restaurant

  Basic Principles Of Service At A Restaurant . Guests should be welcome at the door. Service Professional should always smile, ask if the guest has...

Responsibilities Of A Dishwasher

Department : Food & Beverages /Kitchen Position        : Dish Washer Duties           : To wash the dirty dishes brought...

SALES & MARKETING

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HOTEL MANAGEMENT

10 Things to Know About Restaurant Management

Restaurant management involves many different aspects, including public relations, inventory, dealing with staff, customer service and the list goes on and on. Here are...

TOP 10 REASONS HOTEL INVESTMENTS FAIL

TOP 10 REASONS HOTEL INVESTMENTS FAIL And Key Strategic Insights to Keep You from Joining Their Ranks Here below is the Top 10 Reasons Hotel Investors...

Hotel Laundry

  HOTEL LAUNDRY   Much of a guest’s overall impression of the hotel relates to its cleanliness. Therefore Housekeeping associates-one of which is hotel laundry-play a crucial...

How to Establish a Boutique Hotel?

How to Establish a Boutique Hotel Does the small hotel return profit after the concept has settled? If a boutique hotel or a small hotel...
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Confidentiality At Hotels

Confidentiality At Hotels   When one of the guests who were staying at the hotel arrived at the reception, we got a shock. He was beaten...

Hotel Recreation Departments

  Otel Lobisi Health Club-Swimming pool Fitness Club SPA Wellness Bar Restaurant Fine Dining Restaurant Cafe-Pastane (Patisserie -Cofee Shop) Business Center Toplantı odaları/ salonları ( Meeting Rooms ) Berber - Kuaför (Barber- Coiffeur ) Dükkan ( Shop...
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